Heather is usually your first point of contact at Couchman Hanson and likes to ensure that you receive a warm welcome and are guided in the right direction to assist with your enquiry. With a history of 30 years experience in Banking and Customer Service, Heather carries out a variety of administrative duties for our Solicitors and Clients.
Her talents include welcoming clients, project management, invoicing, finance management and office management. She has recently welcomed our Business Apprentice, Olivia, to her team. She is a compassionate member of the team and remains calm and jolly despite her continued multi-tasking!
Heather loves the variety of her role and building relationships with clients across email, telephone and in person as well as supporting all the staff with their admin needs.
Heather is married with 2 grown up children and enjoys amateur dramatics. She once played Friar Tuck in a production and performed it all in a Scottish accent! She is great fun and a valued member of our talented team.